Questions? We’ve got answers.

Choose a plan and complete your health profile. A licensed healthcare provider reviews your information and decides whether treatment is appropriate for you. If prescribed, your treatment is shipped discreetly to your door. Paying for an order does not guarantee a prescription.

Yes. Apple Pay makes payment convenient, but it does not replace the required health profile or the provider’s review. Complete the health questions before finishing your order.

Yes. StiffiesRx treatments require a prescription. A licensed provider reviews your information and prescribes only when medically appropriate.

StiffiesRx is for adults 18 and older seeking prescription treatment for erectile dysfunction. Eligibility depends on your health history, medications, location, and a licensed provider’s assessment.

StiffiesRx serves all 50 U.S. states, including North Dakota. Service is not currently available in Guam, Puerto Rico, or the U.S. Virgin Islands. Treatment is always subject to a licensed provider’s review and prescription.

Your information is confidential and handled through our HIPAA-compliant care process. Review our Privacy Policy for details about how information is collected, used, and shared. For help reaching your care team, email care@StiffiesRx.com; avoid including unnecessary medical details in ordinary email.

Ingredients depend on the formula prescribed to you. Stiffies Pro and Max are offered as combinations of sildenafil, tadalafil, and apomorphine; Stiffies Go is a sildenafil option. Your prescription label lists your exact ingredients and dose. A provider decides which option is appropriate.

Sildenafil and tadalafil are medicines used to help with erections. Apomorphine works through dopamine-related pathways and is included in certain Stiffies formulas. The combination and dose should be selected by a licensed provider after reviewing your health and other medications.

Stiffies gummies are compounded prescription medications and are not FDA-approved. FDA approval of an individual ingredient in another medicine does not mean a compounded gummy or combination is FDA-approved. Your provider can explain the potential benefits, risks, and alternatives.

Timing varies with your prescribed formula, your body, and how you take it. Follow the instructions supplied by your provider and pharmacy. An effect window does not mean a continuous erection. Ask your provider what to expect from your specific prescription.

Follow your prescription label exactly, including the amount, method, and time between doses. Do not take extra doses because the first dose seems slow, and do not share your prescription. Ask your provider or pharmacist if anything is unclear.

Do not add another ED medication or change your dose without your prescribing provider’s instructions. Your Stiffies formula may already contain sildenafil or tadalafil. Tell the provider about every prescription, over-the-counter medicine, and supplement you use.

No. Sildenafil and tadalafil must not be combined with nitrates, nitrite “poppers,” or riociguat because blood pressure can fall dangerously. Tell your provider about these products and all other medicines before treatment.

Side effects depend on the formula and your health. Possible effects include headache, flushing, indigestion, nasal congestion, dizziness, or nausea. Read your medication information and contact your provider if a side effect is troubling or persistent.

Get immediate medical help for an erection lasting more than four hours, chest pain, fainting, trouble breathing, or sudden vision or hearing changes. If you have chest pain, tell emergency clinicians which ED medicine you took and when. Do not use the support inbox for an emergency.

Include your complete health history, allergies, and all medications and supplements in your health profile. Your provider needs this information to evaluate whether treatment is appropriate. If your health or medications change after you start, contact your provider before taking another dose.

Ask your prescribing provider what is appropriate for your formula and health. Alcohol can worsen dizziness and blood-pressure effects, and drinking heavily can make erections more difficult.

StiffiesRx offers convenient access to prescription ED care online. It does not replace emergency care or routine healthcare. Persistent or new erection problems may need evaluation by your regular clinician.

Follow the storage instructions on your pharmacy label. Keep prescription medication securely away from children and pets, and do not use it after its labeled expiration or beyond-use date.

You are charged upfront when you place your order. If your provider does not prescribe treatment, you receive a full refund that reaches your account in 3–5 business days.

If a licensed provider decides treatment is not appropriate and does not prescribe it, you receive a full refund. The refund reaches your account in 3–5 business days.

Your plan includes the selected quantity of gummies, a provider consultation, ongoing medical support, premium lube, and free shipping. Your subscription renews every 30 days at the same price for your selected plan. Check your order summary for the amount due and any applicable taxes.

Your first order is covered by our 30-day money-back guarantee, starting on the delivery date. If you don’t like Stiffies or don’t get an erection, email care@StiffiesRx.com within those 30 days for a full refund, no questions asked. Do not increase your dose or combine ED treatments on your own.

Email care@StiffiesRx.com to cancel or request a change at least 48 hours before your next refill is processed. Your selected plan renews every 30 days at the same price. A processed refill may not be cancellable; the 30-day satisfaction guarantee applies to your first order only.

We do not accept returns of prescription medication. You can still receive a full refund if you are not prescribed, or under our first-order 30-day money-back guarantee from delivery. Email care@StiffiesRx.com for help with a refund, damaged shipment, or incorrect order.

Yes. Your treatment is delivered in discreet packaging. For questions about delivery or an existing shipment, contact care@StiffiesRx.com or use Track Order on our website.

Orders are fulfilled Monday–Friday, 9 a.m.–5 p.m. Eastern Time. Processing typically takes 1–2 days, followed by approximately 2 days for shipping. Treatment requires provider approval, and these delivery times are estimates. Use Track Order or email care@StiffiesRx.com for an update.

For order and account help, email care@StiffiesRx.com or visit our Contact page. For treatment, dosing, or side-effect questions, ask to connect with your prescribing provider or pharmacy.